Your IP : 3.148.106.98
<?
IncludeModuleLangFile(__FILE__);
if(!$USER->IsAuthorized())
return false;
$SUP_RIGHT = $APPLICATION->GetGroupRight("support");
if($SUP_RIGHT>"D")
{
$aMenu = array(
"parent_menu" => "global_menu_services",
"section" => "support",
"sort" => 300,
"text" => GetMessage("SUP_M_SUPPORT"),
"title" => GetMessage("SUP_M_SUPPORT_TITLE"),
"icon" => "support_menu_icon",
"page_icon" => "support_page_icon",
"items_id" => "menu_support",
//"url" => "ticket_index.php?lang=".LANGUAGE_ID,
"items" => array()
);
if ($SUP_RIGHT>="T")
$aMenu["items"][] = array(
"text" => GetMessage("SUP_M_REPORT_TABLE"),
"url" => "ticket_desktop.php?lang=".LANGUAGE_ID."&set_default=Y",
"more_url" => Array("ticket_desktop.php"),
"title" => GetMessage("SUP_M_REPORT_TABLE_ALT")
);
$aMenu["items"][] = array(
"text" => GetMessage("SUP_M_TICKETS"),
"url" => "ticket_list.php?lang=".LANGUAGE_ID."&set_default=Y",
"more_url" => Array(
"ticket_list.php",
"ticket_edit.php",
"ticket_message_edit.php"
),
"title" => GetMessage("SUP_M_TICKETS_ALT")
);
if ($SUP_RIGHT>="T")
$aMenu["items"][] = array(
"text" => GetMessage("SUP_M_REPORT_GRAPH"),
"url" => "ticket_report_graph.php?lang=".LANGUAGE_ID."&set_default=Y",
"more_url" => Array("ticket_report_graph.php"),
"title" => GetMessage("SUP_M_REPORT_GRAPH_ALT")
);
if ($SUP_RIGHT>="V")
{
$aMenu["items"][] = array(
"text" => GetMessage("SUP_M_DICT"),
"title" => GetMessage("SUP_M_DICT_TITLE"),
//"url" => "ticket_dict_index.php?lang=".LANGUAGE_ID,
"items_id" => "menu_support_dict",
"page_icon" => "support_page_icon",
"items" => Array(
array(
"text" => GetMessage("SUP_M_CATEGORY"),
"url" => "ticket_dict_list.php?lang=".LANGUAGE_ID."&find_type=C",
"more_url" => Array(
"ticket_dict_edit.php?find_type=C",
"ticket_dict_list.php?find_type=C"
),
"title" => GetMessage("SUP_M_CATEGORY")
),
array(
"text" => GetMessage("SUP_M_CRITICALITY"),
"url" => "ticket_dict_list.php?lang=".LANGUAGE_ID."&find_type=K",
"more_url" => Array(
"ticket_dict_edit.php?find_type=K",
"ticket_dict_list.php?find_type=K"
),
"title" => GetMessage("SUP_M_CRITICALITY")
),
array(
"text" => GetMessage("SUP_M_STATUS"),
"url" => "ticket_dict_list.php?lang=".LANGUAGE_ID."&find_type=S",
"more_url" => Array(
"ticket_dict_edit.php?find_type=S",
"ticket_dict_list.php?find_type=S"
),
"title" => GetMessage("SUP_M_STATUS")
),
array(
"text" => GetMessage("SUP_M_MARK"),
"url" => "ticket_dict_list.php?lang=".LANGUAGE_ID."&find_type=M",
"more_url" => Array(
"ticket_dict_edit.php?find_type=M",
"ticket_dict_list.php?find_type=M"
),
"title" => GetMessage("SUP_M_MARK")
),
array(
"text" => GetMessage("SUP_M_FUA"),
"url" => "ticket_dict_list.php?lang=".LANGUAGE_ID."&find_type=F",
"more_url" => Array(
"ticket_dict_edit.php?find_type=F",
"ticket_dict_list.php?find_type=F"
),
"title" => GetMessage("SUP_M_FUA")
),
array(
"text" => GetMessage("SUP_M_SOURCE"),
"url" => "ticket_dict_list.php?lang=".LANGUAGE_ID."&find_type=SR",
"more_url" => Array(
"ticket_dict_edit.php?find_type=SR",
"ticket_dict_list.php?find_type=SR"
),
"title" => GetMessage("SUP_M_SOURCE")
),
array(
"text" => GetMessage("SUP_M_DIFFICULTY"),
"url" => "ticket_dict_list.php?lang=".LANGUAGE_ID."&find_type=D",
"more_url" => Array(
"ticket_dict_edit.php?find_type=D",
"ticket_dict_list.php?find_type=D"
),
"title" => GetMessage("SUP_M_DIFFICULTY_TITLE")
),
),
);
$aMenu["items"][] = array(
"text" => GetMessage("SUP_M_SLA"),
"url" => "ticket_sla_list.php?lang=".LANGUAGE_ID,
"more_url" => Array(
"ticket_sla_list.php",
"ticket_sla_edit.php"
),
"title" => GetMessage("SUP_M_SLA")
);
$aMenu["items"][] = array(
"text" => GetMessage("SUP_M_SHEDULE"),
"title" => GetMessage("SUP_M_SHEDULE_TITLE"),
//"url" => "ticket_shedule_index.php?lang=".LANGUAGE_ID,
"items_id" => "menu_support_shed",
"page_icon" => "support_page_icon",
"items" => Array(
array(
"text" => GetMessage("SUP_M_TIMETABLE"),
"url" => "ticket_timetable_list.php?lang=".LANGUAGE_ID,
"more_url" => Array(
"ticket_timetable_list.php",
"ticket_timetable_edit.php"
),
"title" => GetMessage("SUP_M_TIMETABLE")
),
array(
"text" => GetMessage("SUP_M_HOLIDAYS"),
"url" => "ticket_holidays_list.php?lang=".LANGUAGE_ID,
"more_url" => Array(
"ticket_holidays_list.php",
"ticket_holidays_edit.php"
),
"title" => GetMessage("SUP_M_HOLIDAYS")
)
)
);
$aMenu["items"][] = array(
"text" => GetMessage("SUP_M_GROUPS"),
"url" => "ticket_group_list.php?lang=".LANGUAGE_ID,
"more_url" => Array(
"ticket_group_list.php",
"ticket_group_edit.php",
),
"title" => GetMessage("SUP_M_GROUPS_TITLE")
);
$aMenu["items"][] = array(
"text" => GetMessage("SUP_M_COUPONS"),
"url" => "ticket_coupon_list.php?lang=".LANGUAGE_ID,
"more_url" => Array(
"ticket_coupon_edit.php",
"ticket_coupon_list.php",
),
"title" => GetMessage("SUP_M_COUPONS_TITLE")
);
$aMenu["items"][] = array(
"text" => GetMessage("SUP_M_COUPONS_LOG"),
"url" => "ticket_coupon_log.php?lang=".LANGUAGE_ID,
"more_url" => Array(
"ticket_coupon_log.php",
),
"title" => GetMessage("SUP_M_COUPONS_LOG_TITLE")
);
}
return $aMenu;
}
return false;
?>