<?
$MESS["SUP_M_SUPPORT"] = "Helpdesk";
$MESS["SUP_M_TICKETS"] = "Trouble tickets";
$MESS["SUP_M_TICKETS_ALT"] = "Visitor trouble tickets";
$MESS["SUP_M_REPORT_TABLE_ALT"] = "Tables of tickets distribution by various parameters";
$MESS["SUP_M_REPORT_GRAPH"] = "Diagrams";
$MESS["SUP_M_REPORT_GRAPH_ALT"] = "Graphic report of techsupport statistic parameters";
$MESS["SUP_M_CATEGORY"] = "Category";
$MESS["SUP_M_CRITICALITY"] = "Priority";
$MESS["SUP_M_STATUS"] = "Status";
$MESS["SUP_M_MARK"] = "Answer rates";
$MESS["SUP_M_FUA"] = "Frequently used answers";
$MESS["SUP_M_SOURCE"] = "Source";
$MESS["SUP_M_DIFFICULTY"] = "Difficulty";
$MESS["SUP_M_SLA"] = "Support levels";
$MESS["SUP_M_DICT"] = "Reference book";
$MESS["SUP_M_SUPPORT_TITLE"] = "Technical support management";
$MESS["SUP_M_DICT_TITLE"] = "Reference book setting";
$MESS["SUP_M_DIFFICULTY_TITLE"] = "Difficulty level";
$MESS["SUP_M_GROUPS"] = "Groups";
$MESS["SUP_M_GROUPS_TITLE"] = "Edit groups";
$MESS["SUP_M_USER_IN_GROUPS"] = "Users in groups";
$MESS["SUP_M_USER_IN_GROUPS_TITLE"] = "Users in groups";
$MESS["SUP_M_COUPONS"] = "VIP Coupons";
$MESS["SUP_M_COUPONS_TITLE"] = "Create and edit VIP coupons";
$MESS["SUP_M_COUPONS_LOG"] = "Coupon usage log";
$MESS["SUP_M_COUPONS_LOG_TITLE"] = "Coupon usage log";
$MESS["SUP_M_REPORT_TABLE"] = "Techsupport Desktop";
$MESS["SUP_M_TIMETABLE"] = "Schedules";
$MESS["SUP_M_HOLIDAYS"] = "Exceptions";
$MESS["SUP_M_SHEDULE"] = "Schedules";
$MESS["SUP_M_SHEDULE_TITLE"] = "Schedules";
?>